Select Service Package
I didn’t think it was possible…
Your company did a beautiful job on my wedding dress! I am very pleased with how clean it turned out. You were able to eliminate the yellow and the dirt from my dress that was 38 years old. I didn’t think it was possible!
Please be aware that the restoration process is a hot chemical treatment that will whiten yellowed gowns and remove oxidized spots. While most gowns handle the treatment well, some gowns can be damaged by this treatment. Potential risks include lace tears, chafing of silk gowns, thinning of some satins, and color alteration of some silk fabrics. We will do all we can to test fabrics for safe treatment and notify you of any risks of which we are aware; however, it is impossible to predict the final outcome of each dress. Consequently, we require a signed liability waiver and a $300 non-refundable deposit before initiating gown restoration treatment.
Special Care and Service Packages
Heritage Select™ package may accrue additional charges ($50 – $250) for very dirty hemlines, severe stains, vintage button care (metal backed or wood) or for couture style dresses requiring special care (i.e. three dimensional appliques, feathers, unfinished edges, hand painted designs, etc.)
Heritage Couture™ package includes service for wedding gowns from any designer, with any fabric, style, hemline condition, stain, vintage button and/or other embellishments requiring non-standard care.
More About Vintage Buttons: Depending on the age of your wedding gown, it could have buttons made with wood, metal, or even paper pulp. The restoration process is a water based treatment, and many vintage buttons react adversely to water and restoration chemicals. After inspecting your gown, we will consult with you if we have recommendations for your specific buttons. There may be additional fees for your vintage button care with Heritage Select™ orders. All embellishments, including vintage button care are included in our Heritage Couture™ package.
Customers may choose to upgrade to Heritage Couture™ service after gown is inspected. If in doubt about your gown, call us at 866-268-4696 or send an email with photo of gown to firstname.lastname@example.org
Heritage Couture™ package includes up to two hours of repairs performed by our expert technicians. Heritage Select™ package includes minor repairs (small tears, tighten loose beads, etc.) Additional repairs are available for both packages.