1. Custom Treatment For Every Wedding Dress Cleaning and Preservation
Your wedding gown will be carefully inspected and an individualized treatment plan will be determined based on your wedding gown fabric, trims and style. Our goal is to return your gown to perfect condition. Our wedding gown care experts will determine the best method of cleaning for your gown to protect it from damage while still getting the stains out.
2. Wedding Dress Cleaning
We give your wedding dress TLC (tender loving care.) Unlike wholesale dry-cleaners and many national companies who clean wedding gowns in large quantity (as many as 30 gowns at a time), each wedding gown we treat gets individual care. Most wedding dresses are hand cleaned while some are spot cleaned or dry-cleaned in virgin solvent. We often utilize more than one method of wedding gown cleaning (combining dry-cleaning with spot cleaning, for instance.) We are not satisfied until we are certain every stain that can be removed is removed.
3. Hand Pressed To Perfection
Next, our gown care experts will hand press your wedding gown. Many companies will lightly steam your dress, but we have found the hand pressing does a much better job. Beads and sequins are very safe with our careful pressing.
4. Your Dress Can Be Repaired
It happens, a snag, a loose button, or worse! Your beautiful wedding dress can sustain some damage on your wedding day. Don’t worry, our expert seamstresses can repair your wedding gown before it is preserved. Heritage Couture™ packages include up to 3 hours of repairs. Repairs are also available for for Heritage Select™ orders for an additional charge.
5. Museum Quality Wedding Dress Preservation
We will preserve your wedding gown to Museum quality standards. Choose between Museum Method™ or Heritage Box™ wedding gown preservation. Both methods utilize the finest, acid-free and lignin free materials. If you do your research, you may find that many wedding gown preservation boxes used by your local dry cleaners are not acid-free, and many that are acid-free are not lignin free. This will damage your wedding gown, as lignin will break down over time, and then the acid-free box is no longer acid-free. So we insist on all of our preservation materials being both acid-free and lignin free.
6. Safe Secure Shipping
We utilize Signature Delivery for all wedding dress cleaning and preservation shipments. We sign for it when it arrives here and it must be signed for when returned to you. Your treasured wedding gown is never left on a door step. You will receive an email with a FedEX tracking number and estimated delivery date when your wedding gown ships.
7. Wedding Dress Preservation Warranty
You will enjoy peace of mind knowing that we stand behind our preservation processes. Our Heritage Select™ preservation offers a 30 year warranty against yellowing. Heritage Couture™ preservation offers a lifetime warranty against yellowing, oxidized spots, etc. We also offer a 30 day satisfaction guaranty as well. If you are not satisfied with our service, you may return your wedding gown to us to be serviced again. We want every customer to be a happy customer.
Service from order until delivery was excellent. They really took good care of my dress. They did a great job at repairing the few things that ripped during the wedding and removing all the stains. It was definitely worth the price.
Looks Brand New
I am very satisfied with my wedding gown cleaning by Heritage Garment Preservation. They removed the perspiration stains and the dirt around the bottom of my gown and it looks brand new! They were very conscientious to email me when the gown was received and kept me informed every step of the way. My gown was returned to me packaged very well, in a preservation bag with instructions and pair of white gloves for me to wear when I inspected it. I would definitely recommend them to a friend. Thanks! Heritage Garment Preservation
Perfect Customer Service
Heritage was on the spot perfect...I requested...I received....perfect customer service and I would definitely recommend them to anyone....the are here to please for sure....Thank You Heritage Garment Preservation for making my daughters wedding dress back to its beautiful original look..
Knowledgeable and Professional
Heritage Garment Preservation could not of been more knowledgeable and professional in the care of my daughter's wedding gown. I shipped her gown from New Jersey to CA always feeling her gown was in the best of hands. I was given updates from start to finish. If I had any questions, they were answered immediately.I would recommend so highly Heritage Garment Preservation in a heart beat!
Service Very Professional
I am so glad that I found Heritage Garment Preservation to preserve my wedding gown, veil and jewelry. They did a fantastic job and it was a bonus that their office was close to my home in the Bay area. From start to finish, the service was very professional. The team there had awesome communication through all the steps of the process. My dress had several stains and rips and they fixed everything back to 100%. Their attention to detail is superb. My dress is now beautifully hanging in my closet and I don't have to worry about it aging. I would highly recommend Heritage Garment Preservation to anyone. Their pricing is also very reasonable. Thank you HGP!!!
Nothing to be nervous about
My talented mother-in-law graciously made my wedding gown which made it all the more special to me. I did a good deal of research before I finally settled on Heritage Garment Preservation to clean and preserve my gown. Despite the research, I was still a little hesitant to send something so precious to me, through the mail and to a company I had found online. It turns out that I had absolutely nothing to be nervous about! My gown was treated with the utmost care and was safely returned to me in top quality bag. I appreciate how Heritage Garment emails you updates about how the process is going with your dress; it certainly helped my nerves. I also loved how patient they were with my questions and concerns. Top notch customer service and a beautiful end result!