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The dress looks amazing! You restored my grandma's vintage wedding dress to its original 1960's glory, including replacing a layer of tulle that could not be repaired. Customer service is prompt and always very quick to reply.
My daughter and I are impressed with your gentle efforts to restore the gown to its natural color, the tender handling of the lace and tulle, the packaging and shipping, as well as your constant communication with us every step of the way. Even though insuring the gown gave us some reassurance, seeing your professional work ethic and true concern for the gown, not to mention your lovely comments about the wedding gown, gave us much needed confidence in trusting it into your hands. Also, the predicted time frame was on target and we greatly appreciated your honesty. This reassured us and gave us time to look for another wedding gown in the event you were unable to restore it. Our sincerest compliments and gratitude for restoring and caring for our beautiful wedding gown.
When I first opened the box and saw the oxidized orange mess after 35 years, I could have cried. Thank you for bringing it back to the beautiful dress I remember and will treasure for many years to come. Of course, I could not be more pleased. It is such a simple vintage cotton wedding dress and yet it looks so lovely - just as I remember wearing it on my wedding day. I simply cannot recommend you enough to anyone seeking to renew a dress that may not have been properly cared for over the years.
I can't tell you all how wonderful this company is. They restored the flower girl dress that was worn at my wedding 30 years ago that I had hand embroidered with our names and date. I did that with the intention that someday I would have a daughter of my own and be able to pass down . They did it and embroidered their names and date replaced the interfacing. I highly recommend them and Chanda kept me posted every step of the way. As I live in Northern California and they are in Texas. You can definitely trust your precious heirlooms with them . Will be having them take care of my daughters dress. Thank you to the entire staff. Lisa M.
I was like a kid at Christmas opening the FedEx box this morning! The tears flowed! Amazing! I couldn't believe the stains and water marks (it rained April 7, 1957) were completely gone! I am so thankful for Heritage Gown Preservation and their excellent quality work. Initially, I was skeptical but Ellie was very reassuring and gave personal attention to my concerns. The office staff kept me informed by email as to the cleaning process. My gown will continue to be treasured. I recommend Heritage to anyone needing this service. Thank you very much!
Thanks so much Pat. We love seeing beautiful vintage gowns whitened and brightened! And we love happy customers. 🙂
They did a great job cleaning and preserving my gown. Very easy to use, fast turn-around time. I'd highly recommend them.
Thank you for doing an excellent job. I saw a piece on GMA comparing wedding gown cleaning and your company was rated best between a local bridal shop for cleaning, a dry cleaners and Heritage Garment Preservation. I am so glad I saw GMA that morning and I used you all for cleaning my dress. Thank you,
Heritage cleaned and preserved my wedding dress. They did an amazing job! Even better was their customer service! When I called for information I spoke with Ellie. She was very helpful and so nice. I live about 20 minutes away from Heritage and it was hard for me to get to them during their business hours with my busy work schedule. Ellie offered to take the time to meet me on a weekend to get my dress started. During the process, I was emailed with every step that was being done to the dress and I was never wondering how it was going. They were quick! Once my dress was finished Ellie worked with me and so kindly met up with me again to give back my dress. Ellie went above and beyond!
I would recommend their services to any bride! 🙂
Thank you Heritage!
My Daughter wanted to wear her Grandma's 54 year old wedding dress. I researched if it was even possible and found Heritage Garment Preservation. The dress is absolutely stunning! It looks just like the pictures of when my Mom wore it! Thank you so much Heritage!
My gown looks like I bought it yesterday! Thank you for doing the most amazing job on it. It's 45 years old! I cannot believe it! This gown can be worn again beautifully! I cried when I opened it , Thank you, thank you, thank you! Gob bless you all!