Wedding Dress Preservation Reviews

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Average rating:  
 57 reviews
by Caitlyn McEvilly on Heritage Garment Preservation
So Happy I Went With Heritage!

I did a lot of research on gown preservation companies and I am so happy I entrusted my wedding gown to Heritage! I just received my dress back and it looks beautiful! I chose the Essential package with hanging preservation method for my Kenneth Winston ballgown. Heritage was able to successfully clean the makeup off of the beaded bodice, restore the dirty hemline, and even fix a few holes in the tulle skirt! I was very pleased with the customer service as well. I had a few questions when I was ordering, and the service representatives were extremely knowledgeable about the process. I would recommend Heritage to anyone looking for gown cleaning and preservation! They do wonderful work.

by Heather Haverfield on Heritage Garment Preservation
antique lace wedding dress

Great business. They cleaned my Grandmothers fragile lace wedding dress with such care it came out beautifully. I was afraid it might get ruined since it was c1900 and very delicate with some tears but they treated it with extreme care and it came out better than expected.

by Sweetie Stewart on Heritage Garment Preservation
Veil Restoration

The veil I wore over 40 years ago had yellowed horribly. My third daughter is now wearing my beautiful French Alencon Lace veil thanks to Heritage! They managed to whiten it to the exact color of her ivory silk and lace dress. It will be lovely on her and both of us are thrilled that she will be wearing it! They did an outstanding job. As soon as the wedding is over, it will be going back to Heritage for packaging for future weddings.Thank you, thank you -- this meant so much to us!

You are so welcome and thank you for taking the time to write us! We are ecstatic that the color matches perfectly and would love to clean and preserve it for you after her wedding. Send us some pictures as well! We love them!

THE BEST!!!

UNBELIEVABLE!!!! My heirloom Christening gown set (to include a dress, under-dress, overcoat, over-over satin coat, bib and bonnet) was cleaned/restored by Heritage Gown 3+ years ago after 30 years in storage. It was an amazing restoration! Then, two christenings later, I put it in the closet for the next grand babies. Stains that were not there when I put it away (!) were shockingly apparent when I brought it out for the next babies. Panic send to Heritage Gown...all stains gone, set beautifully cleaned as well as a repair I hadn't even noticed done.Can't say enough good things about this company.The only caution is, allow enough time if you are sending something for re-use. Perfection takes a bit of time! A thousand thank you's, Heritage Gown, you are THE BEST!!!!!❤️

Thank you so much Nancy! It was a pleasure working with you and your special Christening gown set. Thank you for believing in us!

Many Thanks!!!

My 53 year old wedding gown looks as beautiful as it did the day I wore it all those years ago. Beautiful job and excellent attention to all of the details- discoloration, tears, buttons etc. Worth every penny and very happy that we used Heritage Garment Preservation.

Thank you so much for your review and kind words! It was a pleasure working with you and your beautiful dress! We would love to see pictures of the bride and dress once you have made the changes to your dress for her.

Galia Lahav Dream

I can't thank Heritage Gown enough for their amazing attention to detail, communication, and sweet touches. My family bought my dream dress for me, a gorgeous Galia Lahav gown from the Ivory Tower collection. My wedding included a parade through the streets with hours of dancing. My poor dress was incredibly dirty being dragged on the ground. I spent hours researching local and national wedding gown cleaners. I knew I wanted a company using museum-quality preservation techniques. I'm so glad I went with Heritage. (I almost chose their NY-based competitor.) Heritage was clear in their communication each step of the way. They had a computer glitch, I called them, and they were able to provide a detailed account of exactly how they went about cleaning the dress, even going so far as to call the designer to confirm the best method to clean the dress without damaging it- lace, hand painted flowers, beading, etc.) It arrived in a lovely muslin cover with detailed instructions on how to care for my dress, and a sweet personalized pocket to memorialize my wedding day even further. Thank you Heritage team for doing such wonderful work.

Thank you for your outstanding review! It was a great privilege to work with such a beautiful and unique Galia Lahav gown. We are willing to go the extra mile to make sure all of our gowns get the TLC they deserve and to make sure our brides can enjoy their wedding gown forever.

Thank you!!

Thank you so much for your thorough and quick turn around on our first communion dress. The dress is 30 years old and the stains were removed and the gown was brought back to its original color! My daughter can now wear my dress!

Amazing Work!!

The dress looks amazing! You restored my grandma's vintage wedding dress to its original 1960's glory, including replacing a layer of tulle that could not be repaired. Customer service is prompt and always very quick to reply.

More Than Pleased!!!

My daughter and I are impressed with your gentle efforts to restore the gown to its natural color, the tender handling of the lace and tulle, the packaging and shipping, as well as your constant communication with us every step of the way. Even though insuring the gown gave us some reassurance, seeing your professional work ethic and true concern for the gown, not to mention your lovely comments about the wedding gown, gave us much needed confidence in trusting it into your hands. Also, the predicted time frame was on target and we greatly appreciated your honesty. This reassured us and gave us time to look for another wedding gown in the event you were unable to restore it. Our sincerest compliments and gratitude for restoring and caring for our beautiful wedding gown.

10 Stars Would Be More Appropriate!!!

When I first opened the box and saw the oxidized orange mess after 35 years, I could have cried. Thank you for bringing it back to the beautiful dress I remember and will treasure for many years to come. Of course, I could not be more pleased. It is such a simple vintage cotton wedding dress and yet it looks so lovely - just as I remember wearing it on my wedding day. I simply cannot recommend you enough to anyone seeking to renew a dress that may not have been properly cared for over the years.

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