Wedding Dress Preservation Reviews

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Heritage Garment Preservation
Average rating:  
 62 reviews
by Carolyn on Heritage Garment Preservation
Christening gown cleaning

This is the second time I've sent our 117-year old family christening gown to Heritage. Babies have spit up on it, ripped it a bit, and it's too delicate for me to try fixing. Heritage is soooo pleasant to deal with, and has done such a great job both times. Another new baby due next month and he will have such a nice white gown for his big day!

by Sue on Heritage Garment Preservation
Well Done!

When I first recovered my grandmother's dress (80 years old) - it was in a brown paper bag. After doing some searching I came across Heritage Garment Preservation on the web. I knew immediately on the first phone call that I was going to do business with these gals. There is a certain energy you get when you "just know" someone cares - and that is the vibe I got. They understood what needed to be done, and they communicated with me regularly on updates during the process. I recall one phone call where they were talking about "her" - and after about 5 seconds, I realized they were talking about the dress (!) - I had to laugh - I just love that the tenderness and attention to my grandmothers gown had become a fond relationship and was being referred to as "her". So great!! Thank you Heritage from the bottom of my heart - I have grandmas wedding picture stored with the gown and all is now preserved in such a beautiful way. I appreciate all you did for her!

by Monica Nelson on Heritage Garment Preservation
Many thanks

Many thanks to all the staff at Heritage Garment Preservation for the fabulous cleaning and restoration on my 30 year old wedding gown. When my daughter got engaged we took out my "preserved" gown from the attic. She tried it on, and wanted to wear it for her wedding this summer. The dress had some oxidation stains on the lace and some yellowing. My daughter thought the dress was ivory or off-white but I assured her it was white - at least when I wore it. I paid for expedited services because of the alteration timeline.
The dress arrived yesterday. My daughter and I opened it together and we are astounded with the beauty of the dress and the fabulous job they did cleaning it and it IS white. All the oxidation stains (looks like rust) cleaned up nicely and there is no yellowing. Heritage was in weekly communication regarding my gown. They really take pride in their work and treated this gown as it is was the most precious and important thing to them. It might be scary to mail your gown off to be cleaned. Put those worries aside and trust Heritage with you gown.

by Meg Tapp on Heritage Garment Preservation
Wonderful experience

Our experience with Heritage Garment Preservation was wonderful. The end result is very nice and the work is warrantied. They communicated often while they were working on the dress. I would highly recommend Heritage. Very easy to work with and no surprises at all.

by Margaret N. on Heritage Garment Preservation
Wonderful Job!!!

Thank you so much for the wonderful job you did in making my dress like new again.
I never thought those awful orange sugar stains would come out but as promised you corrected the problem the previous company created when they supposedly "heirloomed" the dress 20 years ago. It is even more beautiful than I remembered. Thank you also to Chanda for keeping me up to date with each stage of the process.
Definitely would recommend Heritage Garment Preservation services to anyone considering a company to manage, clean/ heirloom your wedding dress.

by Caitlyn McEvilly on Heritage Garment Preservation
So Happy I Went With Heritage!

I did a lot of research on gown preservation companies and I am so happy I entrusted my wedding gown to Heritage! I just received my dress back and it looks beautiful! I chose the Essential package with hanging preservation method for my Kenneth Winston ballgown. Heritage was able to successfully clean the makeup off of the beaded bodice, restore the dirty hemline, and even fix a few holes in the tulle skirt! I was very pleased with the customer service as well. I had a few questions when I was ordering, and the service representatives were extremely knowledgeable about the process. I would recommend Heritage to anyone looking for gown cleaning and preservation! They do wonderful work.

by Heather Haverfield on Heritage Garment Preservation
antique lace wedding dress

Great business. They cleaned my Grandmothers fragile lace wedding dress with such care it came out beautifully. I was afraid it might get ruined since it was c1900 and very delicate with some tears but they treated it with extreme care and it came out better than expected.

by Sweetie Stewart on Heritage Garment Preservation
Veil Restoration

The veil I wore over 40 years ago had yellowed horribly. My third daughter is now wearing my beautiful French Alencon Lace veil thanks to Heritage! They managed to whiten it to the exact color of her ivory silk and lace dress. It will be lovely on her and both of us are thrilled that she will be wearing it! They did an outstanding job. As soon as the wedding is over, it will be going back to Heritage for packaging for future weddings.
Thank you, thank you -- this meant so much to us!

You are so welcome and thank you for taking the time to write us! We are ecstatic that the color matches perfectly and would love to clean and preserve it for you after her wedding. Send us some pictures as well! We love them!

by Nancy M on Heritage Garment Preservation
THE BEST!!!

UNBELIEVABLE!!!! My heirloom Christening gown set (to include a dress, under-dress, overcoat, over-over satin coat, bib and bonnet) was cleaned/restored by Heritage Gown 3+ years ago after 30 years in storage. It was an amazing restoration! Then, two christenings later, I put it in the closet for the next grand babies. Stains that were not there when I put it away (!) were shockingly apparent when I brought it out for the next babies. Panic send to Heritage Gown...all stains gone, set beautifully cleaned as well as a repair I hadn't even noticed done.
Can't say enough good things about this company.

The only caution is, allow enough time if you are sending something for re-use. Perfection takes a bit of time! A thousand thank you's, Heritage Gown, you are THE BEST!!!!!❤️

Thank you so much Nancy! It was a pleasure working with you and your special Christening gown set. Thank you for believing in us!

by Mary Jo on Heritage Garment Preservation
Many Thanks!!!

My 53 year old wedding gown looks as beautiful as it did the day I wore it all those years ago. Beautiful job and excellent attention to all of the details- discoloration, tears, buttons etc. Worth every penny and very happy that we used Heritage Garment Preservation.

Thank you so much for your review and kind words! It was a pleasure working with you and your beautiful dress! We would love to see pictures of the bride and dress once you have made the changes to your dress for her.

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