Good work!
By Carmelina
I found my dress to look just as it did on the morning of my wedding...dirt stains, grass, and chocolate cake were gone...The custom label is pretty special too...
Heritage Select™Restoration and Preservation
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I didn't think it was possible...
Your company did a beautiful job on my wedding dress! I am very pleased with how clean it turned out. You were able to eliminate the yellow and the dirt from my dress that was 38 years old. I didn't think it was possible!
Lisa Morris
Heritage Couture™Restoration and Preservation
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Please be aware that the restoration process is a hot chemical treatment that will whiten yellowed gowns and remove oxidized spots. While most gowns handle the treatment well, some gowns can be damaged by this treatment. Potential risks include lace tears, chafing of silk gowns, thinning of some satins, and color alteration of some silk fabrics. We will do all we can to test fabrics for safe treatment and notify you of any risks of which we are aware; however, it is impossible to predict the final outcome of each dress. Consequently, we require a signed liability waiver and a $300 non-refundable deposit before initiating gown restoration treatment.
Heritage Select™ package may accrue additional charges ($50 - $250) for very dirty hemlines, severe stains, vintage button care (metal backed or wood) or for couture style dresses requiring special care (i.e. three dimensional appliques, feathers, unfinished edges, hand painted designs, etc.)
Heritage Couture™ package includes service for wedding gowns from any designer, with any fabric, style, hemline condition, stain, vintage button and/or other embellishments requiring non-standard care.
More About Vintage Buttons: Depending on the age of your wedding gown, it could have buttons made with wood, metal, or even paper pulp. The restoration process is a water based treatment, and many vintage buttons react adversely to water and restoration chemicals. After inspecting your gown, we will consult with you if we have recommendations for your specific buttons. There may be additional fees for your vintage button care with Heritage Select™ orders. All embellishments, including vintage button care are included in our Heritage Couture™ package.
Customers may choose to upgrade to Heritage Couture™ service after gown is inspected. If in doubt about your gown, call us at 866-268-4696 or send an email with photo of gown to gowncare@heritagegown.com
Heritage Couture™ package includes up to two hours of repairs performed by our expert technicians. Heritage Select™ package includes minor repairs (small tears, tighten loose beads, etc.). Additional repairs are available for both packages.
The following services are primarily for Heritage Select™ package. Most of these items are included in Heritage Couture™ package.
Showing reviews 1-10 of 44 | Next
Posted by Pat Parmer on Nov 23rd 2016
I was like a kid at Christmas opening the FedEx box this morning! The tears flowed! Amazing! I couldn't believe the stains and water marks (it rained April 7, 1957) were completely gone! I am so thankful for Heritage Gown Preservation and their excellent quality work. Initially, I was skeptical but Ellie was very reassuring and gave personal attention to my concerns. The office staff kept me informed by email as to the cleaning process. My gown will continue to be treasured. I recommend Heritage to anyone needing this service. Thank you very much!
Posted by Miranda on Oct 21st 2016
We absolutely loved the work Heritage Garment Preservation did on my wedding dress! I am using my grandmother's 54 year-old wedding dress and they restored it from a yellowing, aged wedding dress, back to its original condition! They completed the dress in a very timely manner. We highly recommend this place to anyone looking to preserve their wedding dress!
Posted by Kim Stevens on Oct 10th 2016
My Daughter wanted to wear her Grandma's 54 year old wedding dress. I researched if it was even possible and found Heritage Garment Preservation. The dress is absolutely stunning! It looks just like the pictures of when my Mom wore it! Thank you so much Heritage!
Posted by Barbara F on Sep 26th 2016
My gown looks like I bought it yesterday! Thank you for doing the most amazing job on it. It's 45 years old! I cannot believe it! This gown can be worn again beautifully! I cried when I opened it , Thank you, thank you, thank you! Gob bless you all!
Posted by HappyMom on Aug 22nd 2016
After 19 years, I had given up hope on the repair of my badly stained wedding gown. With two daughters (18 and 8 years old), I had dreamed of them having the option of wearing the silk gown that I designed with my mother and was custom-made just for me. Heritage Garment Preservation made my dream come true. They meticulously cleaned and repaired my gown, trains and veil and the results are amazing. My daughter were speechless when I unwrapped the gown which was packaged and shipped to me with great care. In addition to the exceptional result, the customer service and consultation was top notch. I could not be happier. Priceless.
Posted by Carla Lovorn on Apr 9th 2016
"But it's too yellow," I said. My granddaughter thought it looked "vintage." As soon as she left, I got on the computer trying to find someone who could restore the wedding dress my mother had made in 1967. Heritage was the first website I searched on and, after all the positive reviews, I still wasn't sure. Until Jenny called to see if she could answer any questions. We had a wonderful conversation and afterwards I had no reservations about sending my dress from Tennessee to California. When my dress came back, it was white again. I was impressed that there was no odor at all. I have recommended Heritage to my daughters and will use them again when the need arises.
Posted by Carla Lovorn on Apr 1st 2016
"But it's too yellow," I said. My granddaughter thought it looked "vintage." As soon as she left, I got on the computer trying to find someone who could restore the wedding dress my mother had made in 1967. Heritage was the first website I searched on and, after all the positive reviews, I still wasn't sure. Until Jenny called to see if she could answer any questions. We had a wonderful conversation and afterwards I had no reservations about sending my dress from Tennessee to California. When my dress came back, it was white again. I was impressed that there was no odor at all. I have recommended Heritage to my daughters and will use them again when the need arises.
Posted by Haley S. on Mar 21st 2016
I sent my grandmother's 50 year old wedding gown to be restored, it was yellow all over and stained in a few places, she had previously had it dry cleaned but nothing would ever come out. They did a fantastic job and got it back to perfectly white all over!! Customer service was wonderful and I was ecstatic at the results!!!
Posted by Anonymous on Mar 18th 2016
Heritage Garment Preservation restored my mother's wedding dress that had been stored in a trunk for 60 years. It was a very delicate lace dress with lots of accessories and Heritage Garment carefully restored it to it's former loveliness. They took so much care with it and packed it up so beautifully that I'm sure it will last another 60 years! Thank you Heritage Garment!
Posted by Susan And Robert on Mar 17th 2016
Heritage Gown recently repaired and restored my grandmother's 1905 wedding dress. It took awhile to do, but the wait was worth it! The gown turned out beautifully. Thank you all for your care and expertise in this service. I truly appreciate all the hours of delicate labor put into this family heirloom.
Showing reviews 1-10 of 44 | Next