Our Wedding Gown Cleaning and Preservation Process

  1. Custom Treatment

    Your wedding gown will be carefully inspected and an individualized treatment plan will be determined based on your wedding gown fabric, trims and style. Our goal is to return your gown to perfect condition. Our wedding gown care experts will determine the best method of cleaning for your gown to protect it from damage while still getting the stains out.

  2. Cleaning Your Dress

    We give your gown TLC (tender loving care.) Unlike wholesale drycleaners and many national companies who clean gowns in large quantity (as many as 30 gowns at a time), each gown we treat gets individual care. Most gowns are hand cleaned

    while some are spot cleaned or dry-cleaned in virgin solvent.

  3. Hand Pressed To Perfection

    Next, our gown care experts will hand press your gown. Beads and sequins are very safe with our careful pressing.

  4. Your Dress Can Be Repaired

    It happens, a snag, a loose button, or worse! Your beautiful gown can sustain some damage on your wedding day. Don’t worry, our expert seamstresses can repair your gown before it is preserved. Heritage Couture™ packages include all necessary repairs. Repairs are also available for for Heritage Select™ orders for an additional charge.

  5. Museum Quality Preservation

    We will preserve your gown to Museum quality standards. Choose between Museum Method™ or Heritage Box™ Preservation. Both methods utilize the finest, acid-free and lignin free materials. Many preservation boxes are not acid-free, and many that are acid-free are not lignin free. Lignin will break down over time, and then the acid-free box is no longer acid-free. So we insist on all of our preservation materials being both acid-free and lignin free.

  6. Safe Secure Shipping

    When your gown is finished it will be shipped Signature Delivery. We sign for it when it arrives here and it must almost be signed for when returned to you. It is never left on a door step. You will receive an email with a FedEX tracking number and estimated delivery date when your gown ships.

  7. Excellent Warranty

    You will enjoy peace of mind knowing that we stand behind our preservation processes. Our Heritage Select™ preservation offers a 30 year warranty against yellowing. Heritage Couture™ preservation offers a lifetime warranty against yellowing, oxidized spots, etc.


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