Hello,

I received my wedding gown today, the gown looks beautiful and very clean. I am very satisfied with the cleaning and the Museum Method used for preservation. My gown was well packaged and in good condition when received by fedex. I would most definetly recommend Heritage Garment Preservation to my family and friends. Thank you so much for keeping me updated during the cleaning process and letting me know when my gown was being delivered.

Thanks again,

Nelly
June 23, 2010

I received my beautifully preserved gown today. Thank you for taking the time to do such an amazing job. I'm glad I chose your company to handle the most important piece of clothing I will ever have.

Thank you for your prompt and friendly responses in all of our correspondence. I was nervous sending my gown all the way to California, but you put me at ease from our first phone call and now that I have it back I am thrilled. I will certainly recommend you to any brides in my life in the future.

Thanks so much!

Jessica Galasso
May 19, 2010

My name is June Navarro and I was married in April, 2008. I sent my dress to you about a month later and cleaned my dress in the Museum Method. Even though it's only been 2 years, it's exciting to know that I can look at my dress any time I want to (with the gloves of course!) I am so glad and I want to thank you again for the beautiful job you did. It's also very exciting to know that years from now, future generations will be able to admire my dress and actually be able to imagine our wedding day. I especially love the patch on the bag where it states who wore the dress and some things about our special day. Thank you again!

June Navarro

Hi, I just wanted to say "thank you" for the beautiful workmanship on preserving my Father-in-laws WWII uniform. My husband and I are both thrilled. Have a Happy and Prosperous New Year,

Lisa

Hello, Our daughter's gown was sent to Heritage Gown with the hem and the underskirt significantly blackened by a stroll taken outside of the inn in which she was married. We really had little hope that the dress was salvageable but sent it thousands of miles from the East Coast to the West Coast to Heritage Gown - based only on reviews that we had read. The gown came back to us without a trace of the stains - and the beading on the hem had been repaired beautifully.

We chose to have the dress packed for hanging storage and it arrived very well cushioned in a beautiful and permanent dust preventive cotton bag which will prevent the dress from yellowing as it would if packed in plastics. The dress arrived with nary a wrinkle due to the careful packaging and we hung it right up after inspecting it with the white cotton gloves that were included in the packaging.

The shipping box that the dress was delivered in was in excellent condition. No bends, compressions, etc.

I cannot express as well as I would like the excellent quality of the cleaning, restoration, and preservation of my daughter's dress. I can say without reserve that I would recommend Heritage Gown to any mother or bride who wants to make sure that the dress is there for future generations. Weddings are expensive. All of the fru fru that you invest in becomes just a memory in a few short hours. But our selection of this quality company and preservation method was one of the most important and long lasting decisions that we made. It is a permanent investment and worth every penny.

We have no connection whatsoever to the owner Kathy Wright or to her company Heritage Gown and we give you our opinion only to assure nervous mothers and brides that our experience was excellent and we have no reservations about the quality of their work.

Karen, Mother-of-the-Bride
Atlanta, Georgia
September 19, 2009

Thank you very much for the care of my wedding gown. It looks beautiful and was obviously cleaned and preserved with 'top notch' service. It will be easy to maintain for years to come. I also appreciate the excellent, ongoing communication I had with Heritage Garment. The staff were always very friendly and helpful, answering all of my questions. Thank you again and I will make sure to pass on your services to other friends!

Amy Napoleon
October 30, 2008

Hello,

I am very happy to send feedback! The gown looks beautiful! I am VERY happy with the way it turned out. It is just as clean as (maybe cleaner than) the day I wore it (at least the BEGINNING of the day)! I love love love the bag it is stored in, much better than a cardboard box with a little cellophane window! And I love the fact that every now and then, when my husband is deployed or an anniversary comes up I can see it in it's full grandeur! The UPS box came in perfect condition and was well labeled as fragile. I must mention too, that it came MUCH faster than I was expecting!

... I would recommend Heritage Gowns a million times over! I'm just sorry it took me SO long to get my gown off to you!

Thank you again!
Michelle Miller
September 17, 2008

Kathy,

I was very pleased with the cleaning and preservation method. The dress looks like it did the day I took it out of the bag for the wedding itself. You did an amazing job and I would definitely recommend you to a friend. My Mom even looked at it when I got it back and she thought it looked brand new again... and she is picky! Thank you for the wonderful job you did and returning it safely to me.

Thanks!
Melanie Penton
September 17, 2008

Sorry it has taken me so long to get back to you about my gown. But I wanted to let you know how happy I am with your services.

My gown looks great!! The stains on the hem, which I wasn't sure if they would come out, are gone. It looks like I just bought the gown. I love the way it is presented as well. The front pocket with our names and the date we got married is a beautiful touch. I also love how I can insert a picture and "Our Story" into the back pocket.

I was a bit nervous to send my gown so far away but felt better knowing I would be updated as to where in the process it was. I am so glad I chose the museum method, so I can look at the dress whenever I want. Everyone that has seen it is impressed. The gown was delivered in great condition from UPS. I would definitely recommend you to anyone getting married. In fact, my sister just got married and will be sending you her dress soon.

Thanks again for a great job with my gown!!
Shirlee Hagen-Marmolejos
September 5, 2008

I received my gown much earlier than I expected it!

I was very happy with the way my gown was cleaned...I got an email after you received my dress stating that it was uncertain whether the mud stains would be able to be removed from the hem and delicate organza overskirt. However, when my gown arrived, it was perfectly clean, and all the stains were gone. I was thrilled, and I am really glad that I chose the hanging preservation method, because I LOVED looking at my gown when it arrived (and will continue to do so frequently!). ... The UPS service was fine, and everything arrived in good condition. I would recommend (and have recommended to my sister already) your company to anyone looking to restore or preserve a wedding gown, or other special clothing item.

Thank you for doing such a great job with my wedding gown, which I feared might have heel prints on it's hem forever!

Heather Prusi-Wilson
May 4, 2008

The gown came back beautiful! It's amazing it can look so nice even though it's been 11 years since I was married! I'm very happy we selected the museum method; it works well with the space we have and it doesn't require upkeep like having to take it out and re-fold it if we had it in a box. There were no problems with the UPS delivery. I would definitely recommend your services to a friend. You may use this as a testimonial on your website.

Thanks so much!
Terry Holmes
April 30, 2008

The dress arrived in perfect condition and you guys did a great job with the cleaning and preservation of the dress. Thank you so much! I love the pockets on the outside of the bag for a picture of my dress and for the white glove. You guys really did think of everything!

Sarah K. Oakman
November 1, 2007

Dear Kathy,

I have been extreemly pleased with your services and my dress looked as if it were never worn! I was a little hesitant to send my dress out of state but have been VERY pleased and would send many more garments your way if I ever needed to. . . . . My gown was cleaned to more then my satisfaction. Matter of fact I think it looks cleaner then before I ever wore the dress. Maybe I should have sent it to be cleaned before my actual wedding day!

I am very pleased with the preservation method I chose. I have friends who have their wedding dresses in giant boxes that "can't be opened or they void their warrenty" and it just seems like such a waste to me to not being able to see my dress in its full glory and detail. Plus did those cleaners just clean the bodice or the whole thing? My friends may never know!

UPS did a wonderful job delivering my dress. And of course I would recommend anyone to your company if they need any type of garment preservation! Your work was beautiful and instructions are very easy to follow! Thanks again!

Sincerely,

Jennifer Gast
June 13, 2007

I am sorry it has taken me so long to write this note...Nonetheless, I want you to know that I truly appreciate the excellent job you did in cleaning my gown. Furthermore, your customer service is just what customer service should be : friendly, genuinely helpful, and very obliging.

Again, I apologize for the tardiness of this note.

Sincerely,
Ilana Zanger Skaggs
April 11, 2007

I can't believe how beautiful my gown looked when I opened it up. It fairly glowed it was so sparkling clean. It was so dirty around the hem due to having an outdoor ceremony I thought the stains would never come out. It was amazing because I waited almost 3 years to have it cleaned! Museum Method was just what I wanted. I didn't like the idea of preserving it in a little box with a window as I had heard so many horrible stories about that kind of preservation, plus I didn't want it all folded up in a wad for years to come, unable to touch it. And the label is a really nice, thoughtful touch. UPS got my dress to me promptly and in good condition. Having a tracking number was great so I wouldn't have to worry about it getting lost. I would most definitely recommend you to a friend. In fact I will be singing the praises of Heritage Garment Preservation to every bride I know!! :-)

Thanks so very much,

Jenny Lu Powell
P.S. Feel free to add this to your testimonials! Keep up the fabulous work!
March 20, 2007

I want to thank you for the beautiful and quick job you did on my wedding dress! I am absolutely satisfied with the cleaning and the preservation method seems to be amazing! My dress was delivered by UPS in great condition. I have already recommended you to some friends and will continue to do so! Thank you for your wonderful service!!!

Karen Robins
February 27, 2007

I am highly impressed and very pleased with the expert care you gave my daughter's wedding gown. It was cleaned a snowy white and meticulously packaged in its preservation bag. Without doubt, the museum method of preservation was a wonderful choice. My daughter and her husband plan to enjoy viewing her beautiful dress each year as they celebrate their anniversary.

All your correspondence with me was prompt, polite, and professional. I will highly recommend you to others, and my daughter has already excitedly shared your wonderful service with her wedding coordinator. Every bride should have the advantage of knowing about Heritage Garment Preservation! Thank you so very much!

Pam Stephenson
October 24, 2006

Thank you for everything. I recieved my gown in great condition, preservation method was terrific UPS delivered it in good condition. And I would highly recomend your services. As I already did to my friend who just got married and she referred her client. I really liked how you kept in touch with me through e-mail step by step. That made me feel very good about your company. Thank you again.

Cathy Varvara
August 11, 2006

Dear Heritage Garment Preservation -

I just received my dress in the mail and I want to thank you for restoring my gown to its original beauty! I was afraid that after 5 years of neglect, the oxidation stains that ran down the front of my dress could not be removed. I am truly amazed and grateful that my dress is blemish free and gorgeously white as the day I was wed in it!

Thank You!

Cassandra Renz
July 27, 2006

To Kathy,

Thank you for everything. I recieved my gown in great condition, the preservation method was terrific and UPS delivered it in good condition. And I would highly recomend your services. As I already did to my friend who just got married and she referred her client.

I really liked how you kept in touch with me through e-mail step by step. That made me feel very good about your company.

Thank you again.

Cathy V.

To Heritage Garment Preservation,

My daughter and I were very happy with your services. The gown was packed nicely and looked beautiful. You did a great job cleaning it, even the bottom, which was soiled from dragging on the ground all day. The personalized label was a nice touch. The package was delivered in good condition. We would definitely recommend your services to others.

Thank you very much!

Hellen & Jessica
July 9, 2006

To Heritage Garment Preservation,

I apologize for the delay in my response. I was very pleased with the services you provide. My gown was cleaned even better than I hoped and the entire process was very easy. I would certainly recommend your services to a friend.

Best Regards,

Elizabeth Bowen
February 6, 2006

Dear Heritage Gown,

Thank you so much for cleaning and preserving my gown. It is absolutely gorgeous and just how it was when I bought it. Even the black on the hem and the sweat stains are gone! I like that I can open it and inspect it to make sure it still looks good and I am glad it is hanging to prevent wrinkles. I can show it off too.

I really appreciate the way you personalized the experience for me and returned my gown safely (whew!). I am really impressed with how clean it is, wrinkle free and packaged so nicely. I love the gloves too. I was worried to send it off and it took me six months to finally do it. You have exceeded my expectations! It is just elegant. Well worth the extra money. It was a fairy tale end to my dream wedding!

Thanks again.

Santina
February 3, 2006

Dear Heritage Gown,

Thank you so much for the wonderful job cleaning and preserving my gown. After almost nine years hanging in a closet I feared it was ruined. But, to my very pleasant surprise, the yellowing and stains are gone. It looks as pristine as the day I first brought it home. You have exceeded my expectations and at a fair price. Great customer service, as well. I would recommend your services wholeheartedly.

Laura Tindall
July 28, 2005

Dear Heritage Gown,

I wished to thank you very deeply for the beautiful work you did on my wedding dress. I had very specific ideas for what I wanted in the cleaning and preserving of my gown and only your company provided everything I wanted: cleaning, preservation, the option to not have box storage, and the ability to look at my wedding dress any time I want. However, since I had waited almost one year before finally having my gown cleaned and preserved I was afraid stains and dirt on the dress would be hard if not impossible to completely remove. However, you managed to restore the dress back to the condition it looked like when I first received the gown.

I also love the fact that you preserved my dress in it's orginal shape. It makes looking at the dress so much more real, almost like I am looking the dress as it was on me. I also love the personalized label and the pockets you put onto the bags. The day it arrived, I put a picture of our wedding into the....pocket on the front. It makes the preservation that much more unique of a memento to my wedding than anything else.

I would most definitely recommend your company and museum style of preservation to anyone. It is just wonderful. Once again, thank you and take care.

Jessica Rose Pogran
June 8, 2005

Dear Heritage Gown,

My gown came back in great shape! You did a wonderful job!! You cannot even tell I ever wore it, and it had gotten pretty dirty at the hemline from dancing. I also love the hanging preservation method; so much better than the box. Now, I can look at my gown whenever I want and not worry about getting it to fit back into the box. Thanks so much for taking such good care of my special memories of my wedding day. I would highly recommend your services to anyone wanting to preserve their wedding dress and I guess any other special clothing.

Julie Zapalac
April 5, 2005

Dear Heritage Gown,

My experience with Heritage Gown Preservation was fantastic! I would highly recommend Kathy and her service to any bride that wants to be able to admire her wedding dress from time to time. As I have some background in preservation (I used to work in paintings restoration for the DeYoung in San Francisco) I do also believe that this type of preservation is the best for any special item of clothing, especially wedding gowns. Clothes are organic materials and must be allowed to breathe.

The gown was exquisitely cleaned, including the very difficult areas of alencon lace detail that had gotten dirty during the wedding. The gown was also packaged with great care and delivered on time. ...I would recommend this method to all my friends who will be getting married in the future. ... my dress was indeed delivered in exquisite condition. Kathy hangs the dress in a dress box so that the dress doesn’t get folded or wrinkled.

Thanks Kathy!!!

Olivia Melaugh
March 5, 2005

Dear Heritage Gown,

Thank you for doing such an incredible job preserving my wedding dress. It was so nice to be able to look at it and touch it again and know that it won't be all crunched up in a box. It looks brand new, arrived right on time and in perfect condition. Well worth the money spent. Thanks, again!

Amanda Mathis
February 17, 2005

Dear Kathy,

I just wanted to say thank you so much for the beautiful work you did on preserving my dress...it was three years before I finally had it done and by that time I thought it was going to be too late. I was afraid I had let my dress get ruined by not having it preserved right after my wedding. Luckily I found your company. I already had some yellow markings on my dress which I am so grateful were able to be removed by the cleaning process. I love the bagged method because at anytime I know I can look at my dress. More importantly I know my dress is being preserved in its original shape and form. I was always very worried about having my dress sit in a box with creases setting in the delicate material for years and eventually weakening and damaging the material.

One other thing I really love about your technique of preserving is how sweet and personal the dress is preserved. I like having the date, place, and mine and my husbands names inscribed on the bag for a more personal touch and future memories. Anyway thank you again so much. I would most definitely recommend your company and style of preservation to anyone. In fact I already have. Thanks again, good luck, and take care.

Alisa Keffer
October 18, 2004

Dear Heritage Gown,

I was extremely happy with your company's services. From answering all my questions before I sent you my gown to following up for feedback, your staff has always been conscientious and caring. I researched many other companies on the web and contacted several; I felt your company provided the best services (especially for the price you charge) and made me feel the most comfortable sending you my wedding gown.

When I got my gown back, it was pristine- just like when I got it! I wondered if the stains on the hem would be really stubborn as my husband and I traipsed all over the cobblestones of Florence, Italy for the wedding photos and I waited a few months before sending the dress to be cleaned. The dress was not only like new, but the garment bag and tissue paper packaging were exactly as described, complete with touches like the personalized wedding date and names and even a pair of white gloves so I could examine the dress without soiling it.

Your company is wonderful and I am definitely recommending you to my sister and all of my friends. Thank you!

Karen Fann August 25, 2004

I appreciate all your effort. You provided great service and I will definitely recommend you to all my friends who are getting married.

Thank you again!
Lorena
Walnut Creek, California

At the end of the wedding nite, the wedding party and ourselves( bride and groom) jumped into the pool! I thought for sure my gown wouldn't make it! Kathy was excellent, professional and very helpful. She made my gown as beautiful as it had been on my wedding day! I now have the best keepsake ever! and I owe it all to Heritage Gown!

Stacey Gregg
January 28, 2004