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Notes From Some of Our Fans

Heritage Cleaning and Museum Method Gown Preservation

This company is great. I have been married for almost 4 years and never got my dress cleaned or preserved because I didn't want it sealed in a box where I couldn't ever get it out and look at it. They are so thorough. I had a broach pinned on my dress on my wedding day. I have since removed it and put it in a shadow box. They noticed the tiny little pin holes and contacted me to make sure the broach wasn't missing from the shipping. I was wowed with that close of detail. I had stains from a spray tan on the inside and they are gone! They did a beautiful job and I recommend them to all of my friends!

Sara
Apr 17th 2013

Well done and cared for.

I was very impressed at how my wedding gown was cleaned, preserved and packaged/sent in the mail. I was first worried that my wedding gown will be altered too much as it had a tear at the hem. But they were able to fix it smoothly. I can tell it was done with care. The staff that I spoke to on the phone and exchanged e mails with was very helpful in answering my questions and concerns about the whole process. They also responded right away. I highly recommend HGP to anyone who would love to have their wedding gown preserved. I am very grateful that I chose them to take great care of my wedding gown.

Anonymous
Apr 9th 2013

I didn't think it was possible...

Your company did a beautiful job on my wedding dress! I am very pleased with how clean it turned out. You were able to eliminate the yellow and the dirt from my dress that was 38 years old. I didn't think it was possible!

Thanks again and I will definitely recommend Heritage.

Lisa Morris
March 22, 2013

It was so easy!

My dress ended up getting pretty dirty on my wedding day, so I chose Heritage Garment Preservation after a lot of internet research on dress cleaning and preservation companies. It was so easy, you place your order online and they ship you a box with instructions for shipping it back to them and then they clean and preserve your dress and ship it back to you. The service is very easy and I am so glad I went with this company to take care of my dress. I also found their prices to be very reasonable. My dress looks absolutely beautiful...just like it is new! I highly recommend Heritage Garment Preservation to anyone who is looking for quality cleaning and a variety of preservation methods for you wedding dress!

Katie
Jan 28th 2013

Nice Job!

Dear Jennifer,

Just wanted to take time from my busy holiday schedule to let you know how happy I am with the results of my mother-in-laws wedding dress. I sent in on to my niece who will be wearing it for her wedding. She was so happy and impressed at how beautiful it looked. Great job!

June S.
Dec 13, 2012

Nicer Than Expected

The results were better than i expected. Very nice way to preserve my daughters gown for years to come. Excellent professional service.

Thanks so much

Teresa Cluck
Dec 1st 2012

Excellent Customer Service

I live in Canada and my daughter bought a 2 piece gown in Dubai. I sent the skirt to be Museum preserved. Heritage added the missing rhinestones, repaired the tulle and cleaned it beautifully. Heritage stands by their word. Anytime I sent an email - they responded and followed up with the delivery to Canada. It was worth every penny.

By the way, I had my gown handled by Heritage many decades ago and its still in good condition. I wouldn't go anywhere else by Heritage Garment Preservation.

Thank you for the excellent customer service, the details to clean and repair the skirt and your follow-up.

Debra (Winnipeg Manitoba)
Nov 4th 2012

Easy to do!

I was putting off preserving my dress since I knew that it would probably never be worn again and I didn't want the hassle or the expense. I'm glad I went with this company, it was so easy to do and the expense is worth it to see the dirty stains removed. It is nice to have my preserved dress hanging in a pretty bag where I can look at it any time I want. Thank you!

Anonymous
Oct 27th 2012

Good work!

I just received my dress, it came in a pretty timely manor. I found the dress to look just as it did on the morning of my wedding. All of my dirt stains, grass, and chocolate cake were gone. It is great to be able to see the dress instead of it being sealed in the box. The custom label is pretty special too. So glad I went with this method.

Carmelina
Oct 22nd 2012

Great Job!

I just got my dress back from Heritage Gown Preservation, and it looks great. I have not taken it ALL the way out of the garment bag (because it's so nicely stuffed and shaped that I don't want to mess it up), but it looks great. And the process was simple and painless. I spent a lot of time researching gown preservation, and I'm very happy with my choice!

Alex
Aug 6, 2012

Amazing work!

My palm blanco dress is my pride and joy! After the outside wedding and not wearing shoes, it was filthy along the bottom. They did an amazing job making it as good as new. Silk is hard to clean. It was expensive, but worth EVERY PENNY!

Sheri Ainslie
July 14, 2012

Recommended Investment

I am so pleased with using this service. The customer service was great as I had to contact the company a couple times, they were expedient and sent me email updates. They removed the stains that my prior dry cleaner did Not get from 7 years ago and my dress looked bright again like the day I wore it. I love this method of preservation because everyone I know wants to pull out and look at their dress for various reasons over the years and this way you can check on it and know it will still be in good condition for years down the road. I was very nervous sending my dress off but they ensured the safety and care of my dress and instilled confidence in me with their communication. The delivery was also securely handled with signature requirement and insurance. I highly recommend this company!

Tanya
June 11, 2012

Thrilled with my entire experience!

I got married 2 yrs ago, and knew I wanted my dress preserved somehow, but I had no idea about Heritage type preservation until I was doing some research online. I was hesitant to send my gown across the US, but my communication with the staff plus the reviews I read convinced me to try.... And I am so happy I did!!! My dress was handmade by my mom & sister, all the way down to the hand beaded lace, and it is in spotless condition now thanks to Heritage. The dress had some brown stains at the bottom because we took ouside pictures, and they all came out fine. I have my bag hanging in my closet, and it makes me happy every time I see it. :) I highly recommend them to anyone!!

Carmen
June 7, 2012

Hi Kathy,

I am so thankful I stumbled upon your website! We are thrilled with the results!

I was honored to wear my grandmothers 1920's era long embroidered wedding veil 34 years ago and when our daughter was recently engaged, she hoped to wear it also. After pulling it out of the plastic bag that I had stored it in( I really thought there was no way. It was so discolored and brown!) After you all worked your magic, it is perfect! I think it may even be whiter than when I wore it! Amazing! Now all the nieces want to wear it for their weddings!

Thank you for this wonderful service!
Jimi Sue Cobb
April 11, 2012

Good Morning Kathy,

I just wanted to let you know that the dress arrived on Tuesday. It looks beautiful! When I tried it on that evening I didn't want to take it off.

Thank you so much for all your work. Hope you have a wonderful day

Sincerely, Theresa
Feb. 16, 2012

Dress Restored Again

August 2010 I wore the wedding dress my mom had worn in her wedding back in 1963 thanks to the TLC of Heritage Gown. Even the oxidation stains had been removed and the lace repairs and replacement of the beading was wonderful. They responded to each email I sent them querying about if the repairs could be made or if I should consider buying a new dress with respect and reassurance. I had no doubt in my mind where I would send the dress to be cleaned, repaired and preserved after my wedding, it is again better than I could have expected.

Cathy Eaton Blongren
Oct 14, 2011

Great Quality, Great Price

As an artist, I know the difference between using good quality materials and using "craft" materials. When I researched wedding gown cleaning and preservation, I found so many sites that were willing to seal my dress in acidic cardboard, folded up and stuffed away. When I found Heritage Gown, it was like a breath of fresh air. They understood the difference between craft and art. They did a beautiful job with the preservation, and were so helpful along the way. What is not to love? I highly recommend Heritage Gown--every friend of mine who's been married knows how I feel.

Danielle
Sep 12th 2011

Awesome Job

I was so worried sending my gown from coast to coast; However, after reading all of the positive reviews I decided to give it a go. My gown is very full and had a lot of intricate beeding on the bust. They did a WONDERFUL job cleaning the gown, especially on the hem (SUPER dirty due to outdoor wedding pictures). My dress looks gorgeous! I'm so happy I used Heritage Garment Preservation. I've already recommended you all to a number of my friends :) Thank you so much for making it possible to save my gown in such a personal way.

Jessica Hansen (VA)
Sept 9th 2011

Fantastic preservation for my custom wedding dress

My mother made my wedding dress so I wanted to to be preserved in the best way possible. Heritage Garment did a fantastic job! It is beautiful and I am so happy with how it turned out. The service was excellent - they kept me up to date with all of the aspects of my order and delivered exactly hen I needed it. I highly recommend them to anyone!

Posted by Unknown
Sep 5th 2011

Such an easy process!

I had been looking for a reasonably priced gown cleaning service, but could not find one that I could trust enough to shell out a decent amount of money. When I found Heritage, it sounded perfect, almost too good to be true. But as I researched, the company seemed wonderful, so I sent an inquiry in about my dress. They sent me back a quote with a incredibly reasonable price. I quickly agreed and shipped off my dress.

I had my dress returned to me in just over a month! I had remembered reading up to 3 months, so that's what I prepared for, but it was so great to get my dress back so soon! I had it preserved in the Museum Method and it's such a nice way to display my gown. Heritage was so easy to deal with, I know they handled my dress with the utmost care and got it back to me as soon as possible. The care letter received with the dress also suggested writing "our story" and adding a photo to the garment bag - which had a pocket just the size to fit a 8.5/11in piece(s) of paper! Heritage goes above and beyond for it's customers and I recommend them to anybody!

Isa
Aug 17th 2011

Best Customer Care

Thank you so much! The customer care was great,so nice to work with, the dress looks wonderful! I will recommend Heritage Garment Preservation to everyone. To have my information on the garment bag is such a person touch, I love it! This was a great experience!

Thank You so much,
Stacey (Maier) Dierksmeier
WI

Dear Kathy,

I received my gown last week, but with the Easter holidays I just had the chance to look at it today. It looks fantastic - I could not be happier with the outcome.

I had waited several months after my wedding to have my silk ballgown cleaned, and I was really worried those pesky red wine stains would not come out. On top of that, the dress hem was SO dirty - it was black in some places.

I was amazed when I carefully examined the gown (with the white cotton gloves you gave me of course!) and saw that the wine stains were gone and the hem was clean! I could not believe that they back train (which was really dirty!) looked practically brand new!

The gown looks great and smells clean and fresh. I also appreciate that it does not have that heavy "dry clean" smell.

I have stored it safely away so that it is ready anytime I want to admire it.

I just wanted to let you know that you have a very happy customer -- I am so glad that I found Heritage Garment while googling one day

Thanks so much again,
Michelle B.
April 29, 2011

Good morning Carmina, and everyone at Heritage!

I just wanted to let you know that the dress was returned, clean and very secure, in plenty of time for Christmas. The dress bag looks fantastic, even down to the knots that held it closed. We both really like the lettering on the front and photo pocket in the back. Those details make the whole package very personalized, and with the photos stored inside, will give us the opportunity to relive those memories as often as possible. So many other preservationists seemed to have completely ignored that area.

My wife was absolutely shocked when she saw the dress for the first time. It has been stored in a spare bedroom for over a year, and it turned into a nagging loose-end for her. She cried more than once the day that we exchanged gifts. Over the past couple of weeks, I think my wife's been inside the bag and photo pocket four or five times as well!

Thanks to everyone in your shop for getting the dress cleaned up (looks great!) and shipped back to Virginia with time to spare. I believe one of my coworkers will be sending in her daughters dress in the near future. Thanks again, and happy 2011!

Sincerely,

Tim M.
Jan. 21, 2011

I wanted to comment on the OUTSTANDING job done by Heritage Garment Preservation! I had my wedding gown and related accessories (veil, hanky, etc) cleaned and preserved via the museum method. The results were exceptional! Beyond delivering a superior product I also wanted to RAVE about the extraordinary customer service you provided throughout the process. I had an entirely positive experience with Heritage Garment Preservation. The finished product was FLAWLESS -and the communication and customer focus throughout the process were phenomenal!!! Thanks again for the SUPERIOR service. You have been FABULOUS to work with!

Laura Nuzer
Point Pleasant, NJ
December 17, 2010

I received my gown yesterday after having the museum method of preservation done. I love it! I didn't take the gown fully out of the bag because I didn't want to mess it up. I did look at the train which was black when I sent it in and it appears completely cleaned. I could resell this dress!! *I never would. I am so happy with the services provided. I will recommend you to all of my friends. Thank you for taking care of such a personal item.

Kara Piacenza
November 1, 2010

Thank you for doing such a delicate job of cleaning my wedding dress. It wasn't in horrible shape, but -after 6+ years- I wasn't sure some of the stains were able to be removed. The funny part is that it looks better than the day I bought it! Amazing!

Not only is a sparkling clean and brilliant white, but it's now safely preserved for posterity.

Honestly, I debated for years getting my dress preserved at all. It took the birth of our daughter earlier this year to encourage me to take the step- just in case. After doing an awful lot of research into methods, the Museum Method was hands-down my favorite for long-term care. If you're going to take the step to save your gown, why not do it properly so that it will last and last well?

I have already recommended your company (and methods) to other brides and plan to do so for years to come. Thank you again!

Malinda Mowrey
September 28, 2010

Hello,

I received my wedding gown today, the gown looks beautiful and very clean. I am very satisfied with the cleaning and the Museum Method used for preservation. My gown was well packaged and in good condition when received by fedex. I would most definetly recommend Heritage Garment Preservation to my family and friends. Thank you so much for keeping me updated during the cleaning process and letting me know when my gown was being delivered.

Thanks again,

Nelly
June 23, 2010

I received my beautifully preserved gown today. Thank you for taking the time to do such an amazing job. I'm glad I chose your company to handle the most important piece of clothing I will ever have.

Thank you for your prompt and friendly responses in all of our correspondence. I was nervous sending my gown all the way to California, but you put me at ease from our first phone call and now that I have it back I am thrilled. I will certainly recommend you to any brides in my life in the future.

Thanks so much!

Jessica Galasso
May 19, 2010

My name is June Navarro and I was married in April, 2008. I sent my dress to you about a month later and cleaned my dress in the Museum Method. Even though it's only been 2 years, it's exciting to know that I can look at my dress any time I want to (with the gloves of course!) I am so glad and I want to thank you again for the beautiful job you did. It's also very exciting to know that years from now, future generations will be able to admire my dress and actually be able to imagine our wedding day. I especially love the patch on the bag where it states who wore the dress and some things about our special day. Thank you again!

June Navarro

Hi, I just wanted to say "thank you" for the beautiful workmanship on preserving my Father-in-laws WWII uniform. My husband and I are both thrilled. Have a Happy and Prosperous New Year,

Lisa

Hello, Our daughter's gown was sent to Heritage Gown with the hem and the underskirt significantly blackened by a stroll taken outside of the inn in which she was married. We really had little hope that the dress was salvageable but sent it thousands of miles from the East Coast to the West Coast to Heritage Gown - based only on reviews that we had read. The gown came back to us without a trace of the stains - and the beading on the hem had been repaired beautifully.

We chose to have the dress packed for hanging storage and it arrived very well cushioned in a beautiful and permanent dust preventive cotton bag which will prevent the dress from yellowing as it would if packed in plastics. The dress arrived with nary a wrinkle due to the careful packaging and we hung it right up after inspecting it with the white cotton gloves that were included in the packaging.

The shipping box that the dress was delivered in was in excellent condition. No bends, compressions, etc.

I cannot express as well as I would like the excellent quality of the cleaning, restoration, and preservation of my daughter's dress. I can say without reserve that I would recommend Heritage Gown to any mother or bride who wants to make sure that the dress is there for future generations. Weddings are expensive. All of the fru fru that you invest in becomes just a memory in a few short hours. But our selection of this quality company and preservation method was one of the most important and long lasting decisions that we made. It is a permanent investment and worth every penny.

We have no connection whatsoever to the owner Kathy Wright or to her company Heritage Gown and we give you our opinion only to assure nervous mothers and brides that our experience was excellent and we have no reservations about the quality of their work.

Karen, Mother-of-the-Bride
Atlanta, Georgia
September 19, 2009

Thank you very much for the care of my wedding gown. It looks beautiful and was obviously cleaned and preserved with 'top notch' service. It will be easy to maintain for years to come. I also appreciate the excellent, ongoing communication I had with Heritage Garment. The staff were always very friendly and helpful, answering all of my questions. Thank you again and I will make sure to pass on your services to other friends!

Amy Napoleon
October 30, 2008

Hello,

I am very happy to send feedback! The gown looks beautiful! I am VERY happy with the way it turned out. It is just as clean as (maybe cleaner than) the day I wore it (at least the BEGINNING of the day)! I love love love the bag it is stored in, much better than a cardboard box with a little cellophane window! And I love the fact that every now and then, when my husband is deployed or an anniversary comes up I can see it in it's full grandeur! The UPS box came in perfect condition and was well labeled as fragile. I must mention too, that it came MUCH faster than I was expecting!

... I would recommend Heritage Gowns a million times over! I'm just sorry it took me SO long to get my gown off to you!

Thank you again!
Michelle Miller
September 17, 2008

Kathy,

I was very pleased with the cleaning and preservation method. The dress looks like it did the day I took it out of the bag for the wedding itself. You did an amazing job and I would definitely recommend you to a friend. My Mom even looked at it when I got it back and she thought it looked brand new again... and she is picky! Thank you for the wonderful job you did and returning it safely to me.

Thanks!
Melanie Penton
September 17, 2008

Sorry it has taken me so long to get back to you about my gown. But I wanted to let you know how happy I am with your services.

My gown looks great!! The stains on the hem, which I wasn't sure if they would come out, are gone. It looks like I just bought the gown. I love the way it is presented as well. The front pocket with our names and the date we got married is a beautiful touch. I also love how I can insert a picture and "Our Story" into the back pocket.

I was a bit nervous to send my gown so far away but felt better knowing I would be updated as to where in the process it was. I am so glad I chose the museum method, so I can look at the dress whenever I want. Everyone that has seen it is impressed. The gown was delivered in great condition from UPS. I would definitely recommend you to anyone getting married. In fact, my sister just got married and will be sending you her dress soon.

Thanks again for a great job with my gown!!
Shirlee Hagen-Marmolejos
September 5, 2008

I received my gown much earlier than I expected it!

I was very happy with the way my gown was cleaned...I got an email after you received my dress stating that it was uncertain whether the mud stains would be able to be removed from the hem and delicate organza overskirt. However, when my gown arrived, it was perfectly clean, and all the stains were gone. I was thrilled, and I am really glad that I chose the hanging preservation method, because I LOVED looking at my gown when it arrived (and will continue to do so frequently!). ... The UPS service was fine, and everything arrived in good condition. I would recommend (and have recommended to my sister already) your company to anyone looking to restore or preserve a wedding gown, or other special clothing item.

Thank you for doing such a great job with my wedding gown, which I feared might have heel prints on it's hem forever!

Heather Prusi-Wilson
May 4, 2008

The gown came back beautiful! It's amazing it can look so nice even though it's been 11 years since I was married! I'm very happy we selected the museum method; it works well with the space we have and it doesn't require upkeep like having to take it out and re-fold it if we had it in a box. There were no problems with the UPS delivery. I would definitely recommend your services to a friend. You may use this as a testimonial on your website.

Thanks so much!
Terry Holmes
April 30, 2008

The dress arrived in perfect condition and you guys did a great job with the cleaning and preservation of the dress. Thank you so much! I love the pockets on the outside of the bag for a picture of my dress and for the white glove. You guys really did think of everything!

Sarah K. Oakman
November 1, 2007

Dear Kathy,

I have been extreemly pleased with your services and my dress looked as if it were never worn! I was a little hesitant to send my dress out of state but have been VERY pleased and would send many more garments your way if I ever needed to. . . . . My gown was cleaned to more then my satisfaction. Matter of fact I think it looks cleaner then before I ever wore the dress. Maybe I should have sent it to be cleaned before my actual wedding day!

I am very pleased with the preservation method I chose. I have friends who have their wedding dresses in giant boxes that "can't be opened or they void their warrenty" and it just seems like such a waste to me to not being able to see my dress in its full glory and detail. Plus did those cleaners just clean the bodice or the whole thing? My friends may never know!

UPS did a wonderful job delivering my dress. And of course I would recommend anyone to your company if they need any type of garment preservation! Your work was beautiful and instructions are very easy to follow! Thanks again!

Sincerely,

Jennifer Gast
June 13, 2007

I am sorry it has taken me so long to write this note...Nonetheless, I want you to know that I truly appreciate the excellent job you did in cleaning my gown. Furthermore, your customer service is just what customer service should be : friendly, genuinely helpful, and very obliging.

Again, I apologize for the tardiness of this note.

Sincerely,
Ilana Zanger Skaggs
April 11, 2007

I can't believe how beautiful my gown looked when I opened it up. It fairly glowed it was so sparkling clean. It was so dirty around the hem due to having an outdoor ceremony I thought the stains would never come out. It was amazing because I waited almost 3 years to have it cleaned! Museum Method was just what I wanted. I didn't like the idea of preserving it in a little box with a window as I had heard so many horrible stories about that kind of preservation, plus I didn't want it all folded up in a wad for years to come, unable to touch it. And the label is a really nice, thoughtful touch. UPS got my dress to me promptly and in good condition. Having a tracking number was great so I wouldn't have to worry about it getting lost. I would most definitely recommend you to a friend. In fact I will be singing the praises of Heritage Garment Preservation to every bride I know!! :-)

Thanks so very much,

Jenny Lu Powell
P.S. Feel free to add this to your testimonials! Keep up the fabulous work!
March 20, 2007

I want to thank you for the beautiful and quick job you did on my wedding dress! I am absolutely satisfied with the cleaning and the preservation method seems to be amazing! My dress was delivered by UPS in great condition. I have already recommended you to some friends and will continue to do so! Thank you for your wonderful service!!!

Karen Robins
February 27, 2007

I am highly impressed and very pleased with the expert care you gave my daughter's wedding gown. It was cleaned a snowy white and meticulously packaged in its preservation bag. Without doubt, the museum method of preservation was a wonderful choice. My daughter and her husband plan to enjoy viewing her beautiful dress each year as they celebrate their anniversary.

All your correspondence with me was prompt, polite, and professional. I will highly recommend you to others, and my daughter has already excitedly shared your wonderful service with her wedding coordinator. Every bride should have the advantage of knowing about Heritage Garment Preservation! Thank you so very much!

Pam Stephenson
October 24, 2006

Thank you for everything. I recieved my gown in great condition, preservation method was terrific UPS delivered it in good condition. And I would highly recomend your services. As I already did to my friend who just got married and she referred her client. I really liked how you kept in touch with me through e-mail step by step. That made me feel very good about your company. Thank you again.

Cathy Varvara
August 11, 2006

Dear Heritage Garment Preservation -

I just received my dress in the mail and I want to thank you for restoring my gown to its original beauty! I was afraid that after 5 years of neglect, the oxidation stains that ran down the front of my dress could not be removed. I am truly amazed and grateful that my dress is blemish free and gorgeously white as the day I was wed in it!

Thank You!

Cassandra Renz
July 27, 2006

Hello Kathy:

The Battle Dress jacket arrived safe and sound today in Whitby, Canada. The packaging held up very well; the post office lady was very impressed with the size of the box and asked if I needed a fork lift to carry it out to my car.

I was very satisfied with the preservation; the white gloves and printed label are a nice touch. I did have a concern that the stencilled owner's name and manufacturer and date, which are sixty years old, would be erased during the cleaning but my concerns were unfounded since the lettering survived quite nicely.

Thank you very much; it was worth every penny.

Best Regards,

D. Fukumoto

To Kathy,

Thank you for everything. I recieved my gown in great condition, the preservation method was terrific and UPS delivered it in good condition. And I would highly recomend your services. As I already did to my friend who just got married and she referred her client.

I really liked how you kept in touch with me through e-mail step by step. That made me feel very good about your company.

Thank you again.

Cathy V.

To Heritage Garment Preservation,

My daughter and I were very happy with your services. The gown was packed nicely and looked beautiful. You did a great job cleaning it, even the bottom, which was soiled from dragging on the ground all day. The personalized label was a nice touch. The package was delivered in good condition. We would definitely recommend your services to others.

Thank you very much!

Hellen & Jessica
July 9, 2006

To Heritage Garment Preservation,

I apologize for the delay in my response. I was very pleased with the services you provide. My gown was cleaned even better than I hoped and the entire process was very easy. I would certainly recommend your services to a friend.

Best Regards,

Elizabeth Bowen
February 6, 2006

Dear Heritage Gown,

Thank you so much for cleaning and preserving my gown. It is absolutely gorgeous and just how it was when I bought it. Even the black on the hem and the sweat stains are gone! I like that I can open it and inspect it to make sure it still looks good and I am glad it is hanging to prevent wrinkles. I can show it off too.

I really appreciate the way you personalized the experience for me and returned my gown safely (whew!). I am really impressed with how clean it is, wrinkle free and packaged so nicely. I love the gloves too. I was worried to send it off and it took me six months to finally do it. You have exceeded my expectations! It is just elegant. Well worth the extra money. It was a fairy tale end to my dream wedding!

Thanks again.

Santina
February 3, 2006

Dear Heritage Gown,

Thank you so much for the wonderful job cleaning and preserving my gown. After almost nine years hanging in a closet I feared it was ruined. But, to my very pleasant surprise, the yellowing and stains are gone. It looks as pristine as the day I first brought it home. You have exceeded my expectations and at a fair price. Great customer service, as well. I would recommend your services wholeheartedly.

Laura Tindall
July 28, 2005

Dear Heritage Gown,

I wished to thank you very deeply for the beautiful work you did on my wedding dress. I had very specific ideas for what I wanted in the cleaning and preserving of my gown and only your company provided everything I wanted: cleaning, preservation, the option to not have box storage, and the ability to look at my wedding dress any time I want. However, since I had waited almost one year before finally having my gown cleaned and preserved I was afraid stains and dirt on the dress would be hard if not impossible to completely remove. However, you managed to restore the dress back to the condition it looked like when I first received the gown.

I also love the fact that you preserved my dress in it's orginal shape. It makes looking at the dress so much more real, almost like I am looking the dress as it was on me. I also love the personalized label and the pockets you put onto the bags. The day it arrived, I put a picture of our wedding into the....pocket on the front. It makes the preservation that much more unique of a memento to my wedding than anything else.

I would most definitely recommend your company and museum style of preservation to anyone. It is just wonderful. Once again, thank you and take care.

Jessica Rose Pogran
June 8, 2005

Dear Heritage Gown,

My gown came back in great shape! You did a wonderful job!! You cannot even tell I ever wore it, and it had gotten pretty dirty at the hemline from dancing. I also love the hanging preservation method; so much better than the box. Now, I can look at my gown whenever I want and not worry about getting it to fit back into the box. Thanks so much for taking such good care of my special memories of my wedding day. I would highly recommend your services to anyone wanting to preserve their wedding dress and I guess any other special clothing.

Julie Zapalac
April 5, 2005

Dear Heritage Gown,

My experience with Heritage Gown Preservation was fantastic! I would highly recommend Kathy and her service to any bride that wants to be able to admire her wedding dress from time to time. As I have some background in preservation (I used to work in paintings restoration for the DeYoung in San Francisco) I do also believe that this type of preservation is the best for any special item of clothing, especially wedding gowns. Clothes are organic materials and must be allowed to breathe.

The gown was exquisitely cleaned, including the very difficult areas of alencon lace detail that had gotten dirty during the wedding. The gown was also packaged with great care and delivered on time. ...I would recommend this method to all my friends who will be getting married in the future. ... my dress was indeed delivered in exquisite condition. Kathy hangs the dress in a dress box so that the dress doesn’t get folded or wrinkled.

Thanks Kathy!!!

Olivia Melaugh
March 5, 2005

Dear Heritage Gown,

Thank you for doing such an incredible job preserving my wedding dress. It was so nice to be able to look at it and touch it again and know that it won't be all crunched up in a box. It looks brand new, arrived right on time and in perfect condition. Well worth the money spent. Thanks, again!

Amanda Mathis
February 17, 2005

Dear Kathy,

I just wanted to say thank you so much for the beautiful work you did on preserving my dress...it was three years before I finally had it done and by that time I thought it was going to be too late. I was afraid I had let my dress get ruined by not having it preserved right after my wedding. Luckily I found your company. I already had some yellow markings on my dress which I am so grateful were able to be removed by the cleaning process. I love the bagged method because at anytime I know I can look at my dress. More importantly I know my dress is being preserved in its original shape and form. I was always very worried about having my dress sit in a box with creases setting in the delicate material for years and eventually weakening and damaging the material.

One other thing I really love about your technique of preserving is how sweet and personal the dress is preserved. I like having the date, place, and mine and my husbands names inscribed on the bag for a more personal touch and future memories. Anyway thank you again so much. I would most definitely recommend your company and style of preservation to anyone. In fact I already have. Thanks again, good luck, and take care.

Alisa Keffer
October 18, 2004

Dear Heritage Gown,

I was extremely happy with your company's services. From answering all my questions before I sent you my gown to following up for feedback, your staff has always been conscientious and caring. I researched many other companies on the web and contacted several; I felt your company provided the best services (especially for the price you charge) and made me feel the most comfortable sending you my wedding gown.

When I got my gown back, it was pristine- just like when I got it! I wondered if the stains on the hem would be really stubborn as my husband and I traipsed all over the cobblestones of Florence, Italy for the wedding photos and I waited a few months before sending the dress to be cleaned. The dress was not only like new, but the garment bag and tissue paper packaging were exactly as described, complete with touches like the personalized wedding date and names and even a pair of white gloves so I could examine the dress without soiling it.

Your company is wonderful and I am definitely recommending you to my sister and all of my friends. Thank you!

Karen Fann August 25, 2004

I wanted to send a big thanks for all your help! I received my gown last week and was thoroughly impressed. I received the gown in great condition, nicely packaged and on time. I was so amazed how the gown looked - museum-quality. It was perfect. I wanted to wear my gown again!

I appreciate all your effort. You provided great service and I will definitely recommend you to all my friends who are getting married.

Thank you again!
Lorena
Walnut Creek, California

Heritage Gown Preservation was terrific! You cannot afford to NOT use them. My wedding was a success... However, in the midst of preparing for a wedding, everyone forgets one of the most important aspects after the wedding. YOUR GOWN!

At the end of the wedding nite, the wedding party and ourselves( bride and groom) jumped into the pool! I thought for sure my gown wouldn't make it! Kathy was excellent, professional and very helpful. She made my gown as beautiful as it had been on my wedding day! I now have the best keepsake ever! and I owe it all to Heritage Gown!

Stacey Gregg
January 28, 2004

Thanks so much. My daughter's gown is beautifully preserved. I love the fact that we can look at it any time. The label on the front and the cotton gloves are really a nice added touch.

Gail
Alamo, California

I am very pleased with the professional job and exceptional effort that was put into the preservation of my gown. Heritage Garment Preservation played a key role in creating wonderful memories everytime I look at my cherished heirloom.

Jan McWilliams
January 27, 2004




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