Showing reviews 1-10 of 80 | Next

1. Great Job

   Posted by Jess C on Nov 21st 2016

   They did a great job cleaning and preserving my gown. Very easy to use, fast turn-around time. I'd highly recommend them.

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2. Great Service!

   Posted by Dianna Pinto on Oct 21st 2016

   Heritage cleaned and preserved my wedding dress. They did an amazing job! Even better was their customer service! When I called for information I spoke with Ellie. She was very helpful and so nice. I live about 20 minutes away from Heritage and it was hard for me to get to them during their business hours with my busy work schedule. Ellie offered to take the time to meet me on a weekend to get my dress started. During the process, I was emailed with every step that was being done to the dress and I was never wondering how it was going. They were quick! Once my dress was finished Ellie worked with me and so kindly met up with me again to give back my dress. Ellie went above and beyond!
   
   I would recommend their services to any bride!

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3. Very Pleased!!

   Posted by Jill F. on Sep 25th 2016

   After spending hours online researching the best cleaning/preservation methods for my daughter's beaded lace wedding gown, I'm so glad I decided on Heritage. It took just 3 weeks start to finish. FedEx just delivered it back to me this afternoon and I couldn't be happier to see the beautiful job they did! I selected the museum "hanging" preservation method with the personalized label and I'm very pleased with the quality and attention to detail, even the way they packaged the dress for shipping was done with care! Excellent customer service as well. They kept me informed by email when the dress was received and what was happening through every step of the process. I cannot thank you enough for taking such excellent care with my daughter's treasured keepsake!!

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4. Best Of The Best

   Posted by Emi P on Sep 18th 2016

   Amazing job on my dress, perfectly preserved and so nice to work with. They sent me emails to update me on everything that was going on with my dress as it went through the step-by-step to be prepared, planned for, cleaned, preserved, and then shipped. They are the best of the best. I would recommend 100% if you want to keep your dress after the wedding!

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5. They Saved My Dress!!!

   Posted by Rachel on Aug 22nd 2016

   If I could give this place more than 5 stars, I would!!! I was almost at the point of doing a "trash that dress" photo shoot. On the day of my wedding...this is everything that happened to my dress...a guest spilled red wine, a trim piece came off my dress, I had to wear flat shoes due to swelling of my feet and the bottom of my dress was completely dirty (dragging on the floor through out the entire reception). My husband found this place and I said "why not, it can't get any worse". To my shock....the dress came back to me PERFECT!! As if it came straight from the store (even better). You might wonder how better!! The crystals were so shiny. The stains (including the wine) all gone and the trim was fixed. I can't thank this place enough. They saved my dress!!! Don't bring your dress to any dry cleaner!!! Bring it here. They even ship for free!!

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6. Awesome

   Posted by Kendra on Aug 19th 2016

   I called around to a few different companies to clean my dress after I wore it. Of course I thought of my local dry cleaner first. I soon realized that was a bad idea when they warned me that my ornate lace and sequins might be damaged. Moving right along, I eventually found Heritage Garment Preservation online. I promptly received a call back from the Benicia secretary, Ellie. Their pricing was very competitive and they could clean my dress as fast as I needed it done (which was a plus since I needed to wear it for a second reception). Honestly, I went with the company though because the front desk girl, Ellie, was SO nice. I don't live near Benicia, and she gave me her cell phone number and offered to meet me before the office even opened to let me pick up my dress. That’s amazing customer service! Plus, Heritage did an amazing job cleaning my dress (it was FILTHY) and they even repaired all of the rips at the bottom of the skirt (because brides know that people step on your dress). It was a lot of work for a full ballgown and they did it quickly and thoroughly. Thanks ladies!

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7. Lazaro Gown Ready For Next Bride

   Posted by Pat on Aug 19th 2016

   My daughter bought a beautiful Lazaro wedding gown (3201) for her wedding that had much lace and beading. She is selling it, so we wanted to clean it, but wanted to make sure that the cleaner used the utmost care to preserve the lace and beading. Heritage Garment cleaned the dress by hand and did a wonderful job. Even doing minor repairs for a minimal fee. They were very responsive to any questions I had. If you spend that much for a dress, you want it well cared for before you pass it onto the next bride.

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8. Great Job

   Posted by Private on May 22nd 2016

   They were quick, friendly, professional.....AWESOME! Preserving an expensive wedding dress is very important and they did a great job!

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9. Awesome Job

   Posted by Kay on Apr 9th 2016

   I am so amazed at the awesome job you all did on my daughter's wedding dress!! She and I are so pleased. I really was afraid I would get a call telling me the lace was beyond repair, but it was repaired so beautifully!! You all have an extremely high quality company, from start to finish I was very, very impressed!
   Thank you so much

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10. Money Well Spent

    Posted by Denise W. on Dec 23rd 2015

    Let me tell you what, I did quite a bit of research trying to find the best place to clean and preserve my wedding dress. Heritage was the only place that I found that preserved dresses like museums would preserve Victorian gowns. I was very pleased with their customer service. I had an address change during the process of preserving my dress, and they handled the change in shipping information very well. When I received my dress, I was almost in tears. I was so happy with my results. My dress looked brand-new again! My hemline had quite a bit of staining from walking on asphalt for pictures downtown, but there is no evidence of any of it! They even included an acid-free insert to include a wedding photo and your love story! What a lovely touch. I highly recommend using Heritage for cleaning and preserving your gown! You will not regret it! Money well spent!

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Showing reviews 1-10 of 80 | Next