Professional Gown Preservation Shipping

In-bound FedEx ground shipping fees are included in our professional garment cleaning and preservation costs. Return shipping costs are determined at check out. We will send you shipping instructions including a pre-paid shipping label after your gown care purchase. All heirloom garments are sent signature delivery, both directions. Which means, someone must sign for your package both arriving here and returning to you.

If you live in the San Francisco area, please call us to discuss drop off and pick up of your garment. Discounts may be available.

Shipping Insurance

We will automatically include $100 of shipping insurance to protect your garment at no charge to you. Additional shipping insurance is available for $15 per $1000 of coverage in the shopping cart. Please be aware that replacement documentation must be provided to UPS or FedEx for all claims. Therefore, only insure your garment for the replacement cost. If your garment is an heirloom, you can insure it for the cost of a replica to be custom made. Your dress is fully insured while it is in our possession.

Store Purchases

Museum Method preservation supplies are shipped daily Monday through Friday, UPS or FedEx ground within the continental US and US postal services to Hawaii, Alaska, Canada and overseas. Shipping fees will be calculated in your shopping cart. Some items have free shipping.

All preservation boxes have Free shipping and are drop shipped from the manufacturer one to two weeks after ordered. They are shipped FedEx ground and will incur duty charges when shipping to Canada.